Refund Policy
Last updated: October 2026
Project work
Refund terms are confirmed in the proposal or invoice for each project, including what happens at each milestone.
Software products
Terms for catalog products are confirmed per deployment before purchase.
Requests
To discuss a refund, email info@bizeagency.com with your invoice details.
How do we get started?
Send the inquiry form below or message us on WhatsApp. We book a short discovery call, understand how your business runs, then send a written scope, timeline and price.
How long does a typical project take?
Ready-made systems can be deployed in 1–2 weeks. Custom websites usually take 2–4 weeks, and custom software or apps 6–12 weeks depending on scope.
Do you work with businesses outside the USA?
Yes. We work remotely with clients across North America, Europe, the Middle East and Asia, and schedule calls in your time zone.
What happens after launch?
Every project includes a handover, training and a support window. Ongoing maintenance, hosting and feature updates are available on a monthly plan.
How do payments work?
Projects are usually split into milestones, for example a deposit to start, a payment at the review stage and the balance at launch. Pricing is always confirmed in writing first.
Questions about our policies?
Missed calls, manual work, slow sales or no online presence? Tell us what's holding your business back and we'll reply within one business day with a clear fix. No pressure, just a real conversation.
Email usinfo@bizeagency.comWhatsApp+1 321-318-8127